diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 6082822998
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verification will then be completed with a One-Time Password (OTP) sent to your mobile number. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still struggle to receive the OTP, you can click "send OTP" again and wait. If the issue persists, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to assist with the account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, note that withdrawal is only possible for earnings from gaming, not bonus amounts. This means you can only withdraw money you've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through the app, which includes saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience. Once completed, you can proceed with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This variability affects the overall duration of the process, making it less predictable than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be transferred to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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